Many companies claim to care about customer service; however, very few companies truly put the time and effort in to train their employees to ensure great customer service. TriStar Electric is one of the few that puts its money where its mouth is, so to speak. We strive to provide each client with the best possible customer service.
Great Customer Service Starts with Rigorous Employee Training
At TriStar Electric, we have a weekly private training class for our employees where they not only refresh what they already know, but also learn the newest technologies and safety requirements, as well as the latest electrical code book features. This helps TriStar and our employees to stay one step ahead of the competition.
We are proud of this new training program and excited to improve on our already excellent staff.
On top of our private classes, our generator department recently attended a Generac conference and often attends seminars to improve their knowledge on proper installation, system management, and pricing. Employees in that department recently attended a course to obtain updated verification and they are constantly being trained on new technology, such as the new Mobile Link
Generator monitor which alerts you each time your generator has a notification.
We have great employees that are enthusiastic about training and learning more about the industry, and thoughtful owners who are huge proponents of keeping our employees at the top of their game. And when you combine this desire for excellence with the tools at TriStar’s disposal, the end result is great customer service.
If you are interested in learning more about TriStar Electric, please contact us by calling 410-799-5791 or 301-384-8880 or fill out the contact form on our website. Our electricians will answer your questions and provide you with expert advice. We are available during normal working hours, and service most parts of Maryland, Washington, DC, and Northern Virginia.