Online reviews are extremely important for businesses. They are a great way for our satisfied customers to tell other people who may be looking for services their thoughts. If a customer wasn’t satisfied, an online review can let us know what we can improve. Consumers use online reviews to figure out if they would like to use a service or not, so more and more businesses are relying on their online reviews to tell prospective customers about their services. Whether you were satisfied with a service or not, writing constructive online reviews is important.
Don’t Write Anything While You’re Upset
If you are exceedingly upset with a service, take some time to calm down. Good online reviews aren’t clouded by negative opinions. Instead of using your online review as a platform to vent, take as much time as you need to remove yourself emotionally from a situation. Come back with a clear head. Avoid using negative language, as this will not be helpful to anyone. Instead, state that the service “could have been better” and state why.
At TriStar Electric, we like to think that we provide the best service. Instead of writing an online review that says “BEST ELECTRICIAN IN THE ENTIRE WORLD”, maybe say that you liked the service you received and state why. While we enjoy seeing happy customers, you can help other people become happy customers if you back up your happiness with some reasons.
Talk About Everything
From the tiniest little job to a full-home re-wiring, every job is multi-faceted. We want to know about every aspect of your TriStar Electric experience. From your initial phone call to us, appointment availability, how long you had to wait for service to be completed, and even the politeness of your technician. Tell us everything. We need to know if we need to improve, and we want to know what you liked so that we can keep it going.
TriStar Electric Wants to Hear from You!
Angie’s List is a website where customers can go write online reviews and see other customers’ online reviews. If you’ve experienced services from TriStar Electric, we want to know your thoughts. To write your TriStar Electric review on Angie’s List, click here!
Service That You Can Trust from TriStar Electric!
No matter the job, big or small, the professionals at TriStar Electric will be happy to discuss your project and answer any questions or concerns you may have. We offer free in-home consultations, plus an after-hours and emergency phone line for advice or service!