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Maryland’s Premier Residential and Commercial Electrician
Also Serving DC, Northern Virginia and Southern Pennsylvania

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TriStar Electric is Committed to Customer Service

Electric Customer Service

TriStar Electric was founded over two decades ago for one simple reason: customer service.

“Your customer doesn’t care how much you know until they know how much you care.” – Damon Richards

TriStar Electric was founded over two decades ago for one simple reason: customer service. Our goal was to create a company that delivered professional service to clients and educated them about the best lighting and electrical choices for their residence or business. Well, mission accomplished.

Maryland’s Premier Residential and Commercial Electrician Values Customer Service

We are dedicated to providing unsurpassed quality and excellence to every one of our clients, and we are happy to report that our customers are, well, happy!

I just wanted to commend your service technician Debbie for her quick and exemplary service at my home yesterday. She arrived early, diagnosed and corrected our problem quickly, and was a pleasure to have around. And, as a bonus, the repair was very reasonable! Thanks!

– A Valued TriStar Client


I can’t thank you enough for sending the perfect electrician to the job. He was patient, meticulous, and listened to the Home Owner.

– A Valued TriStar Client


Good morning,

I wanted to share the experience I had last Friday with Gary Gillespie.

Gary had completed a work order Friday afternoon. I left the house shortly after he did. When I returned a few hours later, now Friday evening, I discovered that I did not have water.  After contacting the after-hours operator, I heard from Gary about ten minutes later. He tried to problem solve with me over the phone. When that was not successful, he returned to my house and rechecked his work – but did not find any problem. He continued to assess the problem, and discovered that the switch to the well had been inadvertently turned off.

Gary was polite, friendly and professional throughout the entire encounter. He made it clear that my problem was important and that he would do whatever he could to resolve it. It was a pleasure working with him.

Congratulations on having an outstanding employee!

– A Valued TriStar Client


Here at TriStar Electric, we feel that every customer deserves the proper attention and service no matter the job, large or small. We respect the unique needs and concerns of individual customers and try our best to meet and even exceed their expectations. We go the extra mile to achieve 100% customer satisfaction every time, because we genuinely care about our customers. We want them to stick with us as their electrical contractor and feel that they always have a reliable, trustworthy electrician at their disposal.

Check out our ratings and reviews on BBB, Best Pick Reports, Angie’s List,, Google, Yahoo, and Facebook!

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We provide complimentary estimates and we are confident that once you meet with or speak to one of our team members that you will choose TriStar for your next electrical project!

Meanwhile, if you have any questions about our services, please contact TriStar Electric by calling 410-799-5791 or 301-384-8880. We love welcoming new clients and are happy to answer any questions regarding electrical work!

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This entry was posted on Thursday, June 11th, 2015 at 6:20 pm. Both comments and pings are currently closed.

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